QIPAJI PRIVACY POLICY

1. Introduction

Qipaji (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal and business data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Qipaji platform and services (“Services”).

By using Qipaji, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

a) Account Information

• Name
• Email address
• Phone number
• Business name and details
• Login credentials

b) Transaction & Payment Data

• Payment records
• Transaction IDs
• Mobile money or payment provider details (e.g., M-Pesa, Airtel Money)
• Commission and payout data

c) Affiliate & Performance Data

• Referral links and tracking data
• Conversion and sales data
• Affiliate activity and performance metrics

d) Technical Data

• IP address
• Device information
• Browser type
• Log data and usage analytics

e) Communications

• Emails, messages, and support requests sent to Qipaji

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the platform
• Process transactions and manage affiliate payouts
• Track referrals and performance analytics
• Improve platform functionality and user experience
• Communicate updates, support responses, and service notifications
• Detect fraud, abuse, and security threats
• Comply with legal and regulatory requirements

4. Legal Basis for Processing

Where applicable, we process your data based on:

• Your consent
• Performance of a contract (providing Services)
• Compliance with legal obligations
• Legitimate business interests (e.g., improving the platform, fraud prevention)

5. Sharing of Information

We may share your data with:

a) Payment Providers

To process transactions and payouts (e.g., mobile money operators, payment gateways)

b) Service Providers

Third-party vendors who help us operate the platform (hosting, analytics, infrastructure)

c) Legal Authorities

When required by law, regulation, or legal process

d) Business Transfers

In connection with a merger, acquisition, or sale of assets

We do not sell your personal data.

6. Data Retention

We retain your information only as long as necessary to:

• Provide Services
• Comply with legal obligations
• Resolve disputes and enforce agreements

We may retain certain data longer where required by law (e.g., financial records).

7. Data Security

We implement reasonable technical and organizational measures to protect your data, including:

• Encryption where applicable
• Secure servers and infrastructure
• Access controls and authentication measures

However, no system is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction (including Kenya Data Protection Act), you may have the right to:

• Access your data
• Correct inaccurate information
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time

To exercise these rights, contact us at: hello@qipaji.com

9. Cross-Border Data Transfers

Your data may be processed or stored outside your country.

Where this occurs, we ensure appropriate safeguards are in place to protect your information.

10. Third-Party Services

Qipaji integrates with third-party services (e.g., payment providers).

We are not responsible for the privacy practices of these third parties. You should review their policies separately.

11. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Enhance user experience
• Track usage and performance
• Analyze trends

You can control cookie preferences through your browser settings.

12. Children's Privacy

Qipaji is not intended for individuals under the age of 18.

We do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

We will notify users of significant changes. Continued use of the platform constitutes acceptance.

14. Contact Information

If you have questions about this Privacy Policy:

Email: hello@qipaji.com

Company: Qipaji

Website: https://qipaji.com

15. Compliance with African Data Laws

Qipaji aims to comply with applicable data protection laws, including:

• Kenya Data Protection Act, 2019
• Relevant regional and international data protection frameworks where applicable

Users are responsible for ensuring their own compliance when using the platform.